HOW DO I MAKE A WARRANTY CLAIM?

Go to the top of the webpage and click customer service, then scroll to the bottom of the page where it says Registration & Warranty. You would then click warranty policy and claim instructions. Please read the warranty policy carefully and proceed to fill out the warranty claim form. You must fill out all the  … Read more

HOW DO I CONTACT OTTER OUTDOORS?

At the top of the webpage click on Customer Service. In the middle of the page, you will find Contact us under Other, and you will find Contact Us. You can also send an email to [email protected] or call 877-466-8837 toll free.

HOW DO I UPDATE MY CONTACT OR ACCOUNT INFORMATION?

You can create an account, or login to your account for maintenance by navigating to our Manage My Account page. From your account dashboard you can view your recent orders, manage your shipping and billing addresses and edit your password and account details.